Account recovery

Recover access

For when you've lost the device holding your passkey. Re-verified with email + KYC — never with the lost passkey itself.

1. Email2. Verify email3. Re-verify identity4. New passkey
Recover access · Step 1

Lost your device?

We'll re-verify you with two independent factors — your email and your KYC identity — then let you enroll a new passkey. Your old passkeys and devices are revoked.